Privacy Policy

Privacy Policy

Last Updated: December 23rd 2024

Introduction

At Civil Connect PLC, we are committed to protecting the privacy and security of our website visitors, customers, and partners. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and products.

Scope

This Privacy Policy applies to all Civil Connect websites, services, and products, including but not limited to:

Data Collection

We collect the following types of personal data:

  • Contact Information: name, email address, phone number, and postal address

  • Usage Information: website interactions, browsing history, and search queries

  • Device Information: device type, operating system, and browser type

  • Location Information: IP address, geolocation data, and location-based services

Data Use

We use your personal data for the following purposes:

  • Account Management: to create and manage your account, including sending you account-related notifications and updates

  • Customer Support: to respond to your inquiries, resolve issues, and provide support

  • Marketing and Advertising: to send you promotional materials, special offers, and personalized advertising

  • Analytics and Research: to analyse website usage, improve our services, and develop new products

  • Security and Compliance: to detect and prevent fraud, ensure compliance with laws and regulations, and protect our rights and property

Data Sharing

We share your personal data with the following third parties:

  • Regulatory Bodies: to comply with laws and regulations, and to respond to requests from government agencies

Data Protection

We take the following measures to protect your personal data:

  • Encryption: we use industry-standard encryption to protect data in transit and at rest

  • Access Controls: we limit access to authorized personnel and use secure authentication and authorization mechanisms

  • Data Backup: we regularly back up data to prevent loss and ensure business continuity

  • Security Updates: we regularly update our systems and software to ensure the latest security patches and fixes

Your Rights

You have the following rights regarding your personal data:

  • Access: to request access to your personal data

  • Rectification: to request correction of inaccurate or incomplete data

  • Erasure: to request deletion of your personal data

  • Restriction: to request restriction of processing your personal data

  • Objection: to object to processing your personal data for marketing or other purposes

  • Portability: to request transfer of your personal data to another controller

Cookies and Tracking

We use cookies and tracking technologies to:

  • Improve Website Experience: to personalize content, remember preferences, and optimize website performance

  • Analytics and Research: to analyse website usage, track conversions, and measure advertising effectiveness

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Civil Connect PLC: hello@civilconnectplc.com

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws . Any disputes arising out of or in connection with this policy shall be resolved through binding arbitration in accordance with the rules of the Court of International Arbitration.

By using our website, services, and products, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.